Law ITS

Dear Students:

If you are planning on typing any of your final exams on your laptop this is the final week to install and test Extegrity Exam4.  Both testing and familiarizing yourself with the software before exam day will help prepare you for finals.  Below is a list of the three remaining installation sessions which all take place in Preston Hall Room 401:

Mon, Dec. 6^th    3:00 pm – 6:00 pm     Add this event to your Calendar 
Tues, Dec. 7^th   3:00 pm – 6:00 pm    Add this event to your Calendar
Wed, Dec.   8^th   10:00 am – 1:00 pm   Add this event to your Calendar 

Click here for Exam4 installation instructions

In short, the steps are as follows:

•  Access the Exam 4 website to register and install the software
• Take a practice exam
• Familiarize yourself with the software (e.g. how to get a word count)
• Upload the practice exam to a secure server

 Frequently asked questions:

• Why did we change from SecurExam to Exam4?  SecurExam isn’t stable as Exam4 is.  Every semester there would be some students unable to run the SecurExam software.  Exam4 has a simple setup, works for all operating systems, and offers the same functions that Securexam offered.  Historically, Exam4 has always worked on all operating systems, including Macs, and it was problem-free when we tested it over the summer.
• What does Exam4 do?  Exam4 is a blue book exam word processing program that locks down your computer so that other programs and files cannot be accessed while taking an exam.  A key logger program will take an encrypted snapshot of your exam every few seconds and save it to your laptop.  At the end of the exam you will use the software to upload the encrypted exam to a secured folder where the Office of the Registrar will access the exams to print them for your professors.  Students cannot open, read, or modify these encrypted exam files once the exam has ended. 
• I installed Exam4 over the summer do I need to do it again?  Exam4 needs to be reinstalled every semester so it is updated with the current courses and exams. 
• The installation session is three hours in Preston 401 – does it take that long?  Is this like a class?  No, it takes less than 20 minutes to install and test the software, and you can arrive at any time, providing you arrive at least 20 minutes before the end of the session.  In the installation sessions technicians are available in case you have questions or need help with the software. 
• I cannot make an installation session but I want to use Exam4; what should I do?  You must install Exam4 and run a practice exam before Dec. 10^th.  For quickest and best service, please attempt to attend an installation session.  If you cannot make any of the sessions, please make an appointment with the Law ITS helpdesk by emailing lawits@law.pace.edu or calling 914.422.4290.  The helpdesk is located in Aloysia Hall room 302 and is open Mon – Thurs 9am – 7pm; Fri 9am – 5pm. 

Keithe Bennett

Dear Pace Law School Students:

 I hope you had a nice Thanksgiving break!  Now that we are back for the final stretch of the semester and exam preparations, below is information and instructions for using Extegrity Exam4 software for finals.

 * If you are planning to use your laptop for finals you must certify your laptop by installing the software and running a practice exam before December 10^th *   

Extegrity Exam4 exam software provides Pace Law School students with the option to take final exams on personal laptops, rather than handwriting them, while locking down access to other applications on the computer.  All law school students who would like to use their laptops for exams must attend an installation session.  During these sessions you will install the software and run a practice exam to certify your laptop while Law ITS technicians are available to assist with any exam-related questions or issues you may have.

Click here for Exam4 installation instructions

All sessions will take place in Preston 401.  Please be sure to arrive at least 20 minutes before the end as the room may be reserved immediately after.  

Tues. 11/30      3 pm – 6 pm     Add to your Calendar
Wed. 12/1       10 am – 1 pm    Add to your Calendar 
Thurs. 12/2      3 pm – 8 pm     Add to your Calendar 
Mon. 12/6         3 pm – 6 pm    Add to your Calendar 
Tues. 12/7        3 pm – 6 pm    Add to your Calendar
Wed. 12/8       10 am – 1 pm   Add to your Calendar 

Please plan on spending about 20 minutes in a given installation session.  If you are unable to make any of the times and dates scheduled, the Law ITS helpdesk is open from 9 am – 7:00 pm Monday thru Thursday, excluding holidays.  Friday’s hours are 9 am – 5 pm.  For best service, and to avoid long waits, please make an appointment by either emailing lawits@law.pace.edu or calling 914.422.4290.

Keithe Bennett

Law ITS will be hosting Extegrity Exam4 installations sessions in a couple of weeks, so all law students can try out the software before exams.  You should schedule about 20 minutes out of the following available dates and times to get your laptop and exam software squared away.  There will be technicians present to assist during these sessions, and we will send installation instructions to you before then.

All sessions will take place in Preston 401.  Please be sure to arrive at least 20 minutes before the end as the room may be reserved immediately after.  

Tues. 11/30      3 pm – 6 pm     Add to your Calendar
Wed. 12/1       10 am – 1 pm    Add to your Calendar 
Thurs. 12/2      3 pm – 8 pm     Add to your Calendar 
Mon. 12/6         3 pm – 6 pm    Add to your Calendar 
Tues. 12/7        3 pm – 6 pm    Add to your Calendar
Wed. 12/8       10 am – 1 pm    Add to your Calendar 

More information to follow …

Keithe

Dear friends:

I just got back from the EDUCAUSE Conference in Anaheim, CA – without a doubt, the most inspirational technology conference I have ever attended.  The theme throughout the conference was how social networking and the internet model have changed business and academics, and how that change is likely to play out over the next decades.  I want to share some of the highlights of the conference with you, and some of my reflections as to what the coming changes may mean for Pace.

The conference was structured around a series of presentations by thinkers and educators.  Gary Hamel, of London Business School, spoke on “Reinventing Management for a Networked World,” pointing out that as information becomes more freely available, the top-down management model of the Industrial Age becomes increasingly irrelevant, giving way to an alternative model of numerous parallel projects and fluctuating leadership roles within the organization.  Hamel added that organizations need to look to young people to challenge outdated ideas and bring new innovations to the table. 

Neil Gershenfeld, Director of MIT’s Institute for Bits and Atoms, delivered an example of how decentralization is changing the world.  The Institute is based on “Fablabs,” machines that can make anything, including other Fablabs, by combining the mechanical and programming aspects of computer science into one engine.  MIT is placing Fablabs in around the world, to see what kind of innovations diverse people coming up with following the model of the World Wide Web.  For example, one Fablab built a wireless network from recycled materials in Afghanistan.  A Fablab provided to a group of artists in Spain created a beautiful and functional solar house.  Gershenfeld’s presentation can be seen in its full, two-hour splendor here (main speaker starts at 13:21).

There were many other fascinating presentations, but rather than describe every session of what was admittedly a fabulous conference, it might be more useful to spend a moment considering the overarching themes.  Social networks in the virtual age transcend the bounds of time and space.  One is just as likely to have a conversation with a person across the globe as with someone in the same building.  The current generation of students, the Millennials, is keenly aware of this and takes it for granted – they know no other way.  This has immediate ramifications in the university environment.  For example, being accustomed to 24/7 customer service provided by a global workforce and automated systems, our students also expect an immediate response when they need assistance at school.  According to the Measuring Information Services Outcomes (MISO) survey, responsiveness and reliability are the most important factors in a service environment (IT Help desk, Library Circulation, and Reference).  Next in importance is that the staff is knowledgeable; interestingly, friendliness barely registered as important and has been trending downward rapidly.  Another notable trend is that students are placing less importance on a “help desk” and more on self-help through web data (FAQs and bots).  They want to help themselves.  Of course, a grain of salt should be applied before taking this data as an accurate reflection of our specific institution, but I see this as a call for more robust self-help documentation, to assist with everything from configuring a smart phone to registering for a class.

Another major theme of the conference was open source everything – not just software but textbooks and courseware, as exemplified by the MIT OpenCourseware project.  Many examples were provided to show that as the university has evolved over the centuries, increasing access to information has never hurt the basic structure.  For example, before the movable type printing press, books were handwritten; in the classroom, a professor would dictate a book to the students, who would write what was spoken to them – this was the mode of learning.  When the printing press became widely available, university faculty feared that this new technology would upset the learning model; however, as we know, universities adapted.

Likewise, universities – even law schools! – will adapt to the present pervasive and radical changes in how we communicate, socialize, transact business, and exchange information.  To summarize, here are my conference takeaways:

• A portal for internal information sharing between students, faculty, and staff is of high priority.
• The help desk needs to spend more time creating and updating self-help documents.
• This generation of students is accustomed to having technology readily available.
• Attention needs to be focused on how student services can be provided faster and more easily, using technology.
• A videoconferencing system is a necessity – we have to have something better than Skype.  If we could videoconference rather than physically travelling to conferences, we could save money and also reduce our contribution to global warming.     
• We need to consider the distributed education model.  How do we implement it in a public facing, open source way to have the greatest impact? 

Your advocate for Pace in Cyberspace,

Keithe Bennett

Welcome back from your friendly IT Services Department! I hope you have had a restful and satisfying summer. Before we’re all sucked back into the swirl of academics and the day-to-day life at Pace, I wanted to share with you what ITS has been up to over the summer break; and, more importantly, some critical changes on the horizon for Pace and for legal education in general.

OK, I’ll just come right out and say it; this is about technology. But more than that, it’s about giving faculty the best teaching tools available, meeting students where they are, and freeing information to flow from one to the other in the most effective and efficient ways possible.

You may recall that I circulated two surveys last spring – one for faculty, and another for students. The 61 completed faculty surveys contained some very important information about what the Pace faculty needs to make better use of the information technology, including some brand-new technologies, available to us. But before we get to that, I want to point out one vital statistic from the survey that will probably not surprise you: most faculty respondents were born between 1940 and 1959. By contrast, most of this year’s entering students were born around 1990. Needless to say, they grew up in a very different world.

Consider these highlights from Beloit College’s annual Mindset List for the class of 2010:
• They are wireless, yet always connected.
• They grew up with and have outgrown faxing as a means of communication.
• “Google” has always been a verb.
• Text messaging is their email.
• Being techno-savvy has always been inversely proportional to age.
• They have always been able to watch wars and revolutions live on television.
• The U.S. has always been studying global warming to confirm its existence.
• Reality shows have always been on television.
• They have rarely mailed anything using a stamp.
• Carbon copies are oddities found in their grandparents’ attics.

One basic fact of reality for today’s young people is that everything—from this morning’s newspaper to reruns of “Gilligan’s Island” to the take-out menu from their favorite coffee shop—is available online at any time, most of it for free. Students expect their class materials, including lectures, to be available to them online as well; classroom lecture capture was rated among the most important technologies by respondents in our student survey. Many universities, including Pace Law’s competitors, are meeting that expectation with expanded technology support for faculty.  (Click here to view the Instructional Technology Presentation from Sept. 8th – when prompted, use the same username and password you use to access your Pace email.)

Here at Pace Law School, new software does allow Pace faculty to record classroom lectures for later online review. It’s called Echo 360, and it’s available now for audio recording of lectures, with optional screen capture if you’re using PowerPoint slides or other visuals. These recordings can be automatically posted to TWEN, where students can download and review them. Faculty can also use Echo 360 in a studio setting, to record lectures in advance for use during snow days or other emergencies. The use of Echo 360 can allow students to focus on oratory rather than note-taking, and improve their trial skills by replaying mock trials, oral argument rehearsals and witness interrogations. This technology can also increase the audience for seminars and important speakers by providing on-demand access online. The software runs on any laptop. To get Echo 360 installed on your laptop, or to borrow a laptop that already has the software loaded, simpy contact Tony Soares at Educational Media.

Speaking of needs, let’s go back and look again at that faculty survey. The top three faculty responses to the question, “What would increase your use of instructional technology?” were:

1. Training on the software or hardware
2. Availability of the technology
3. Increased technical support/human resources

It’s true we could use more ITS and Ed Media staff, but expanded training will help solve this problem in the short term. The communications department has already trained representatives from various departments to update their department web pages, and ITS has a network of information management officers (IMOs) to help meet day-to-day technical needs. Any faculty or staff person who needs training on specific hardware or software can arrange for this through the law library or the Center for Teaching, Learning and Technology. Ed Media trainings can be arranged with the Ed Media staff. Of course feel free to reach out to me directly if you are unsure of where to go for help.

That addresses faculty needs 1 and 3. As for number 2, well, we’re getting there. Recently, we’ve installed a new, more secure wireless network, expanded your email capacity, and upgraded software and hardware across the campus. A new Mac video streaming server is being piloted in Trial Advocacy this semester; this will provide students easy and secure access to Trial Ad videos via personal computers or mobile devices.
For many students and professors, technology already enhances the law school experience. But in the near future, technology will define the law school experience, providing a virtual world in which students will create virtual law firms, represent virtual clients and argue virtual cases, all under the close supervision of faculty avatars.

That world is coming. For now, utilizing available technology such as Echo 360 to expand the classroom to the virtual campus would be a huge step in the right direction.

-Keithe

Welcome back to Pace!  I hope you had a great summer.  In your absence, we at ITS have made many upgrades based on your requests, and I wanted to send you this brief update to let you know what has changed.  Remember that Instructional Technology Survey I sent out at the end of the semester?  We received 115 student responses (thanks to all who participated!).  Based on that sample, we prioritized the issues to be addressed over the summer, taking your votes and your comments into consideration.  The result, I hope, is a better-functioning computer system that takes your needs more fully into account.

Wireless Printing

This was the most heavily “voted” for technology, requested by 88% of survey respondents.  To meet this need, we have implemented the Pharos wireless printing solution so that you will now be able to print from your personal laptop to either of the two HP printers located in the law library.  To do this, you will need to have an activated Pace HigherOne Card (please visit https://paceuone.higheroneaccount.com for information on how to activate your HigherOne Card).  Students will receive a $30.00 credit for printing at the start of the fall, spring, and summer semesters.  To release a print job, touch the Print Release icon on the HP Printer touch screen, and swipe your Pace HigherOne Card when prompted.  If you do not have your card or it does not read when swiped, select the keyboard icon and log in with your Pace username and password.  Full instructions are online at http://web.pace.edu/emplibrary/Print%20Release%20Instructions.pdf.  This process, by the way, will also allow you to use the scanning feature.

The price for printing is 6¢ per printed page (double sided by default, 6¢ per side) and 2¢ per scan.  If your account becomes depleted, you can replenish it through your Pace OneCard.  There is still no charge for Lexis printing if search results are sent to the dedicated printer, and there is no charge for scanning with the HP Digital Sender located in the law library computer lab.

If you have a balance remaining in your PCounter account, the funds have been transferred to your Pharos account.  Be sure to use up all the money in this account, as no refunds will be given for any balance at the end of the fall semester.

Research Assistants, of course, may print without using their personal print balances.  RAs, please contact Law ITS so we can set this service up for you.

Wireless Network

Speaking of things wireless, ITS has implemented a new, more secure wireless network called Pace_Secure that will encrypt all wireless traffic and automatically log you into the wireless network, without having to re-enter your MyPace Portal Username and Password multiple times when moving from location to location on campus.  All wireless users will need to make specific configuration changes prior to connecting to the new wireless network for the first time, but these changes will only need to be made once, as your operating system will remember your settings.  For details and configuration documentation, please visit Configuring My Wireless at http://www.pace.edu/pace/about-us/administration/its/getting-help/wpa2-wireless-connection.

Please note that all devices should be WPA2 compatible.  Users with WPA hardware will need to upgrade by the spring semester.

Email

This will come as no surprise, but most survey respondents identified email as the most important technology available to students outside the classroom.  As you probably already know, we have upgraded to Exchange Server 2010 and increased student mailbox quotas from 100 MB to 2 GB, which should make using university email a much less frustrating experience.  You can still check your email at http://law.pace.edu and manage your account at http://adam.pace.edu. 

Some of you may need help using university email on a mobile device.  We are in the process of updating the documentation pages on the website to include mobile devices like the Droid, iPad, Blackberry, and so on, but in the meantime feel free to send us an email at lawits@law.pace.edu to request information specific to your device(s).   

Classroom Lecture Capture

After email, the next most important technology among survey respondents was classroom lecture capture, a capability we have not previously been able to provide.   Now, thanks to Tony Soares of Ed Media, it looks like we will have Echo360 available for professors who request it.  This will enable professors to make voice-only recordings of lectures, and these recordings will be automatically posted to TWEN for post-class review.  Professors Crawford and Rosenblum were both very helpful with our pilot run in the spring semester, and we are looking forward to getting more professors using Echo360 this fall – many have expressed interest. 

Law Library Computer Lab

Both labs (first floor of Gerber Glass across from Circulation and Gerber Glass 300) have been upgraded to Windows 7 and Office 2007.  We are experimenting with Virtual Desktops to bring the computer lab software to you; there will be more information about that in the near future.  We are also encouraging students to us http://wfs.pace.edu to store files rather than Windows Home Directories, but the latter are still available by request.  

VPN

If you have the VPN client installed already and it is working for you, it is fine to continue.  However if you are unable to use it due to an incompatible operating system or another reason, simply direct your browser to http://vpn.pace.edu and use the web based version – it will work on Macs and Windows 7 and any other operating system we have tried.  (Some browser add-ons will need to install when you go to the link.)  

Exam Software

Notice it doesn’t say “Securexam”?  That’s because we piloted Exam4 over the summer and are thrilled with the results.  Exam4 has a simple setup, works for all operating systems, and offers the same functions that Securexam offered.  Historically, Exam4 has always worked on all operating systems, including Macs.  Changing from the familiar to something new is always challenging (for tech people too!), but all-in-all it was a stress-free transition, at least where the software was concerned.  You’ll be hearing more about Exam4 later in the semester.

Wow, that’s a long list!  Hopefully, once reviewed, most of these technical details will be forgotten; after all, technology is meant to serve you seamlessly, with the fewest possible reminders of its presence.  As Arthur C. Clarke said, “Any sufficiently advanced technology is indistinguishable from magic.”  We’re not magicians at Law ITS, but we do our best.  Drop us a line, we’re here to help.

We are upgrading from Exchange 2007 to Exchange 2010 this month.   Details regarding the upgrade, including documentation, will be posted on the  ITS Exchange 2010 Upgrade page.  Again, some of the enhancements with this upgrade are bulleted below:

• It will bring some new and exciting productivity features to Outlook Web Access (OWA) or http://email.pace.edu: Click here for more information.  The new OWA will be called Outlook Web App. 
• Your mailbox quota will increase from 100MB to 2GB
• The premium version of OWA to be available on all Pace supported browsers (Internet Explorer, Firefox, and Safari)

Note: This upgrade and featured enhancements will  apply to all Pace Faculty/Staff accounts as well as Pace Law School students (all other student accounts will not be affected).

What to Expect During the Upgrade

The planned upgrade will begin June 16^th.  During this time faculty and staff mailboxes will be moved to Exchange 2010. You will still have access to your mailbox during the upgrade period.  However, as your mailbox is moved you may experience a brief email delivery delay of up to 10 minutes – the average time it takes to move a mailbox.   Your outgoing and incoming mail will be queued during this period and delivered once your mailbox move is complete. 

If you have the Outlook client open during this process, the following message may appear on your screen:

“The Microsoft Exchange administrator has made a change that requires you to quit and restart Outlook.”

If you see this notice you will need to quit and restart your Outlook client.

Upgrade Date(s)

The planned upgrade will begin Wednesday, June 16^th

How will I know if my mailbox has been upgraded?

·         Go to http://email.pace.edu and login

·         The following are all indications that your mailbox is now on Exchange 2010

1. In the URL address line you will see email.pace.edu/owa and NOT legacy.pace.edu/owa
2. Size quota will show as 2 GB
3. In the upper left hand corner of the page you will see Outlook Web App instead of Outlook Web Access
4. The title bar will be gold, not blue

If you have checked your account with the above instructions and have noticed that your account has been moved, please make sure that you have closed your Outlook client and/or OWA account and restarted if you normally leave them open for an extended period of time.

Required Settings and Compatibility Notes

General Setting changes
Users who have changed their email server setting to legacy.pace.edu in the last month will need to change it back to email.pace.edu.

E-mail Client changes
Modifications will be necessary for some email clients.  If you experience issues accessing email  with the any of the clients listed below after the upgrade has taken place, please use the OWA version (http://email.pace.edu) and call the ITS Help Desk (914) 773-3648 for more assistance.

Mobile Devices changes

Mobile devices may also need to be adjusted.

Stay tuned for updates and notices regarding the upgrade!  You can visit the ITS Exchange 2010 Upgrade page for more details.

If you notice any issues with OWA, the Outlook client, or your mobile device, then please contact the ITS Help Desk at (914) 773-3648.

Information Technology Services (ITS) will be moving to Exchange 2010 this summer.  What does this mean for faculty and staff?  It will bring some new and exciting features to Outlook Web Access (OWA).  It will also increase your quota from 100MB to 2GB!  This migration will not require any changes to be made by you. 

 If you are using Outlook Client, business will continue as usual.  If you access your mail via the Web (email.pace.edu) you will begin seeing gradual changes beginning with the login screen.  To view an example of the login screen please click here: http://www.pace.edu/pace/about-us/administration/its/about-its/its-news/

 Many of the new features will allow for OWA to work similarly to your Outlook client.  Some of the highlighted features are below:
 
 

To read more about some of the other features please visit: http://www.microsoft.com/exchange/2010/en/us/outlook-web-access.aspx.

SecurExam is now ready to be downloaded and installed.  The instructions are available at the following link:  http://law.pace.edu/securexam.  If you installed Securexam for exams in December, 2009 (vsn 6.5), you do not need to reinstall the software and run a Qualification exam, but please be sure to Update Exams and Licenses (Step II of the directions) to retrieve this semester’s classes.  If you have not installed and tested SecurExam on the laptop you plan on using for exams, you must certify it by taking a Qualification exam and successfully uploading a practice exam before May 6th, 2010.

Click here for Windows SecurExam installation instructions.

Click here for Mac SecurExam installation instructions.

Preparing to use SecurExam is a four step process:

1. Access the http://planetssi.com website to activate and access your software,
2. Install the SecurExam software on your Mac or Windows laptop,
3. Take a Qualification Exam to certify your laptop for use during exams,
4. Take a Blue Book practice exam (as many times as you like) to become comfortable with the exam start and end process. 

Your username for the PlanetSSI website is your Pace email address (e.g.:  kb12345w@pace.edu) and your password is your U-number with a capital “U” (e.g.: U00001234).  Please click here for instructions on finding your U-number. 

Please note that the process for taking the Qualification Exam is different from the process of taking Practice exams (and therefore the actual exams).  When you take your finals, you will be choosing the Blue Book option and entering your anonymous grading ID.  If you do not do this correctly, your email address will appear in the header of your exam which is an honor code violation. 

The Law ITS helpdesk is open from 9 AM – 8:00 PM Monday thru Thursday, excluding holidays.  Friday’s hours are, 9 AM – 5 PM.  For best service, and to avoid long waits, please make an appointment by either emailing lawits@law.pace.edu or calling 914.422.4290.

This year there will not be technicians available in the classrooms while you are beginning and ending your exams.  The Law ITS staff will be available for emergencies, but it is very important for all students planning to use SecurExam software to properly test their laptops, and be familiar with the process for taking an exam.  To use SecurExam for finals, you must certify your laptop by attending an Installation Session and taking a successful Qualification Exam before Friday, December 4th, 2009.  The software has been updated, and the new version must be installed and tested even if you have used SecurExam for finals during prior semesters.

Mandatory Installation sessions:

All law school students who would like to use their laptops for exams must attend an installation session.  It will take up to 20 minutes to certify your laptop during the session.  During these sessions Law ITS will be available to assist with any questions or issues you may have, and you will run a Qualification Exam to certify your laptop.  You may also use this time to take practice exams to become familiar with the process, and to schedule an appointment with the helpdesk if your laptop does not pass the Qualification Exam.  The schedule for these sessions is at the end of this message. 

Extended Support hours:

The Law ITS helpdesk will be open from 9 AM – 8:00 PM Monday thru Thursday, excluding holidays.  Friday’s hours will remain the same, 9 AM – 5 PM.  This schedule will be in effect until further notice; please visit http://law.pace.edu/IT for announcements, schedule changes, and holiday exceptions.  Between 5 PM and 8 PM there will typically only be one technician on staff, so for best service, and to avoid long waits, please make an appointment by either emailing lawits@law.pace.edu or calling 914.422.4290.

Accessing the software:

All Securexam related information can be found at http://law.pace.edu/securexam.  This is a four step process:

- Access the http://planetssi.com website to activate and download the software
- Install the SecurExam software on your Mac or Windows laptop
- Take a Qualification Exam to certify your laptop for use during exams
- Take a Blue Book practice exam (as many times as you like) to become comfortable with the exam start and end process. 

Click here for Windows SecurExam installation instructions.

Click here for Mac SecurExam installation instructions.

Your username for the PlanetSSI website is your Pace email address (e.g.:  kb12345w@pace.edu) and your password is your U-number with a capital “U” (e.g.: U00001234).  Please click here for instructions on finding your U-number. 

Please note that the process for taking the Qualification Exam is different from the process of taking Practice exams (and therefore the actual exams).  When you take your finals, you will be choosing the Blue Book option and entering your anonymous grading ID.  If you do not do this correctly, your email address will appear in the header of your exam which is an honor code violation.

Installation Session Schedule:  * These are open sessions. You may arrive at any time, but please show up in time to allow yourself at least 20 minutes to complete the entire process.*

(if you are using Microsoft Outlook, you may add any of the sessions to your Outlook calendar by clicking the date and opening and saving the .ics file)

Mon., Nov. 16^th             Preston 401                              3pm – 6pm
Tues., Nov. 17^th           Preston 401                              10 am – 1pm
Wed., Nov. 18^th            Preston 401                              10am – 1pm
Thur., Nov. 19^th            Gerber Glass Problem Room     4pm – 7pm

Mon., Nov. 30^th             Preston 401                              3pm – 6pm
Tues., Dec. 1^st              Preston 401                              10 am – 1pm
Wed., Dec. 2^nd             Preston 401                               10am – 1pm
Thur., Dec. 3^rd              Preston 401                               4pm – 7pm

The week of November 23rd there are no installation sessions scheduled, but Law ITS helpdesk staff are available by appointment during the following hours:

Mon., Nov. 23^rd             9am – 8pm
Tue., Nov. 24^th             9am – 8pm
Wed., Nov. 25^th             9am – 5pm

The Helpdesk is CLOSED Thursday, November 26th and Friday, November 27th
Removing earlier versions of SecurExam:

Before installing the latest version of SecurExam, you may wish to uninstall any earlier versions you have on your computer to avoid confusion, but it is not required. 

To uninstall a program in Microsoft Windows:

- In Control Panel open Add or Remove Programs (2000 or XP) or Programs and Features (Vista)
- Select Securexam Student and click to Remove (2000 or XP) or Uninstall/Change (Vista)

To uninstall a program on a Mac:

- Open the Applications folder and delete the folder containing the program. (In this case, Securexam)

SecurExam is a program that locks down all other applications on your computer, records your actions during the time it is running, and saves an encrypted snapshot of the exam every 60 seconds. Upon exam completion, the document is uploaded to a secure website where the registrars are able to access and print it.

If you have any doubts about your laptop’s reliability, it is highly recommended that you plan on writing your exam.  If for any reason your laptop fails during the exam, you will have to finish the exam by writing it, and no additional time will be allotted for computer problems during the exam.  There will be technicians available for emergencies during both day and evening exams.  Pace Law School ITS will provide “best-effort” technical support if computer problems are encountered during an exam.  If there is an issue, upon exam completion, an attempt will be made to extract any exam documents from your computer.  If the incomplete exam cannot be retrieved within 24 hours the Vice Dean for Academic Affairs, in consultation with the instructor, will determine remedial options, if any.  Students are responsible for the integrity of their laptops and should not delete or uninstall any SecurExam files until after receiving grades for the fall semester.

Good luck on your finals!