Welcome back to Pace! I hope you had a great summer. In your absence, we at ITS have made many upgrades based on your requests, and I wanted to send you this brief update to let you know what has changed. Remember that Instructional Technology Survey I sent out at the end of the semester? We received 115 student responses (thanks to all who participated!). Based on that sample, we prioritized the issues to be addressed over the summer, taking your votes and your comments into consideration. The result, I hope, is a better-functioning computer system that takes your needs more fully into account.
This was the most heavily “voted” for technology, requested by 88% of survey respondents. To meet this need, we have implemented the Pharos wireless printing solution so that you will now be able to print from your personal laptop to either of the two HP printers located in the law library. To do this, you will need to have an activated Pace HigherOne Card (please visit https://paceuone.higheroneaccount.com for information on how to activate your HigherOne Card). Students will receive a $30.00 credit for printing at the start of the fall, spring, and summer semesters. To release a print job, touch the Print Release icon on the HP Printer touch screen, and swipe your Pace HigherOne Card when prompted. If you do not have your card or it does not read when swiped, select the keyboard icon and log in with your Pace username and password. Full instructions are online at http://web.pace.edu/emplibrary/Print%20Release%20Instructions.pdf. This process, by the way, will also allow you to use the scanning feature.
The price for printing is 6¢ per printed page (double sided by default, 6¢ per side) and 2¢ per scan. If your account becomes depleted, you can replenish it through your Pace OneCard. There is still no charge for Lexis printing if search results are sent to the dedicated printer, and there is no charge for scanning with the HP Digital Sender located in the law library computer lab.
If you have a balance remaining in your PCounter account, the funds have been transferred to your Pharos account. Be sure to use up all the money in this account, as no refunds will be given for any balance at the end of the fall semester.
Research Assistants, of course, may print without using their personal print balances. RAs, please contact Law ITS so we can set this service up for you.
Speaking of things wireless, ITS has implemented a new, more secure wireless network called Pace_Secure that will encrypt all wireless traffic and automatically log you into the wireless network, without having to re-enter your MyPace Portal Username and Password multiple times when moving from location to location on campus. All wireless users will need to make specific configuration changes prior to connecting to the new wireless network for the first time, but these changes will only need to be made once, as your operating system will remember your settings. For details and configuration documentation, please visit Configuring My Wireless at http://www.pace.edu/pace/about-us/administration/its/getting-help/wpa2-wireless-connection.
Please note that all devices should be WPA2 compatible. Users with WPA hardware will need to upgrade by the spring semester.
This will come as no surprise, but most survey respondents identified email as the most important technology available to students outside the classroom. As you probably already know, we have upgraded to Exchange Server 2010 and increased student mailbox quotas from 100 MB to 2 GB, which should make using university email a much less frustrating experience. You can still check your email at http://law.pace.edu and manage your account at http://adam.pace.edu.
Some of you may need help using university email on a mobile device. We are in the process of updating the documentation pages on the website to include mobile devices like the Droid, iPad, Blackberry, and so on, but in the meantime feel free to send us an email at firstname.lastname@example.org to request information specific to your device(s).
Classroom Lecture Capture
After email, the next most important technology among survey respondents was classroom lecture capture, a capability we have not previously been able to provide. Now, thanks to Tony Soares of Ed Media, it looks like we will have Echo360 available for professors who request it. This will enable professors to make voice-only recordings of lectures, and these recordings will be automatically posted to TWEN for post-class review. Professors Crawford and Rosenblum were both very helpful with our pilot run in the spring semester, and we are looking forward to getting more professors using Echo360 this fall – many have expressed interest.
Law Library Computer Lab
Both labs (first floor of Gerber Glass across from Circulation and Gerber Glass 300) have been upgraded to Windows 7 and Office 2007. We are experimenting with Virtual Desktops to bring the computer lab software to you; there will be more information about that in the near future. We are also encouraging students to us http://wfs.pace.edu to store files rather than Windows Home Directories, but the latter are still available by request.
If you have the VPN client installed already and it is working for you, it is fine to continue. However if you are unable to use it due to an incompatible operating system or another reason, simply direct your browser to http://vpn.pace.edu and use the web based version – it will work on Macs and Windows 7 and any other operating system we have tried. (Some browser add-ons will need to install when you go to the link.)
Notice it doesn’t say “Securexam”? That’s because we piloted Exam4 over the summer and are thrilled with the results. Exam4 has a simple setup, works for all operating systems, and offers the same functions that Securexam offered. Historically, Exam4 has always worked on all operating systems, including Macs. Changing from the familiar to something new is always challenging (for tech people too!), but all-in-all it was a stress-free transition, at least where the software was concerned. You’ll be hearing more about Exam4 later in the semester.
Wow, that’s a long list! Hopefully, once reviewed, most of these technical details will be forgotten; after all, technology is meant to serve you seamlessly, with the fewest possible reminders of its presence. As Arthur C. Clarke said, “Any sufficiently advanced technology is indistinguishable from magic.” We’re not magicians at Law ITS, but we do our best. Drop us a line, we’re here to help.